DELIVERY

  • Orders placed before 14:00 will be dispatched the same day (Mon- Fri) using Royal Mail 48 service (2-3 day delivery schedule after the day of dispatch.)

  •  Overseas orders will be sent using various courier service. (5-15 days depending on the countries) 

RETURNS

We're here to help!  Should you find you are not satisfied with your purchase please let us know if you would like to return or exchange your item.

 

Should you wish to return your item please contact us within 14 days of your purchase and let us know about the problem. Either email us at returns@studio7uk.com or you can use the website Contact Us form.  Unfortunately, we can not refund returned items without prior contact.

 

We take hygiene seriously, any signs of Wardrobing and we reserve the right to withhold refunds and we will send the item back to you.  We are happy to receive genuine returns where the wig is unused, the wigs must be returned in their original condition and adhere to the following criteria. 

  • Original tag attached.

  • No perfume, food, or smoke odours.

  • Not being cut, brushed, restyled, washed or any other conditions opposing to 'unused' 

 

Return process:

  1. Contact us with your return request and explain the reason of returning via returns@studio7uk.com or via the contact us form below.

  2. Wait for the confirmation and return information from us.

  3. Post the item to the return address. 

  4. Receive your refund or exchange.

 

Studio7 adheres to the Distance Selling Regulations.

Return Address:

STUDIO7

29 Underwood Lane

Crewe

Cheshire

CW1 3JX

United Kingdom

CONTACT US

Have any questions or concerns? 

We’re always ready to help!

 

 

send us an email to:

info@studio7uk.com

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NEED ASSISTANCE?

 

info@studio7uk.com

 

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